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Our expert accountancy team is happy to help whatever the issue as we personalise our assistance to meet the individual needs of each of our clients. We’ve received feedback from some of the people we’ve helped so far – here’s what they’ve said:

Our aim is not short-term accounting and bookkeeping but fostering business relations for years to come.

Our customers rate us as the best local accountants and bookkeepers in Cardiff and Bristol because we welcome them as heart and soul of our economy. We share their passion and take pride in their growth.

Our passion takes us beyond the remit of financial and management accounting and helps us get to know each client personally. We tailor services to meet business needs and make sure we are only a phone call away from you.Whatever your business and whatever your revenue, for us you are equally important and your success is our success.

We’ve been trusted by well over 400+ individuals and businesses

See why we are the best reviewed accountants across Cardiff and Bristol

I use these guys every year for my tax self assessment and they are excellent. Very clear and walk me through everything, without being patronising or judgemental at all! Wouldn’t go anywhere else.

Eva Bindeman

Very helpful and gave great advice. I’m an Australian citizen and UK resident and the accountant was very understanding and patient with helping me navigate how to figure out my taxes here for the first time.

Marley Houston

I had a really useful initial call with Buhir Rafiq, one of Total Books' accountants. He had straight forward advice and answered my questions on both personal taxes and my new business partnership. Very helpful.

Holly Tomlinson

Buhir was incredibly helpful regarding business ideas, tax returns and general self-employment. He took time to explain things and put them in simple terms making it understandable. Buhir offered services without pushing anything. I would recommend Buhir and Total Books.

Lewis Ayling

We wanted tax advice and chose Bahir based purely on client reviews. During a 90 minute meeting at his Cardiff office, we gained detailed advice on a whole range of tax questions. Bahir was hugely knowledgeable, while being clear regarding anything requiring further consideration. We believe that our consultation will be money well spent and we look forward to entrusting the more complex aspects of our tax affairs to Bahir going forward.

Jeremy Britton

First meeting with Buhir was fantastic, very open and transparent, helpful and took the time to guide me through issues and queries that I had. Good use of software too whereby I am able to access all my documents through an online portal rather than have to trawl through my emails for these. Would recommend to family and friends, thanks to the team!

Nathan Etheridge

Excellent

Total Books (Newport) Accountants, Bookkeepers & Tax advisers

Based on 364 reviews

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Ahsan Shafiq

I recently had a truly insightful conversation with Buhair Rafiq, Partner at Total Books.
With over 15 years of industry experience, his guidance was invaluable. He provided a clear and honest breakdown of the UK market's current needs and the fierce competition candidates face. More importantly, he shared actionable strategies on how to navigate these challenges and differentiate myself in the market.
As an ACCA finalist, his advice on optimizing my LinkedIn profile and addressing professional weaknesses was exactly what I needed. I am genuinely grateful for his time, kindness, and expert mentorship. Highly recommended for anyone seeking a deep understanding of the accountancy field.

Response from the owner:Its a pleasure helping ypungsters that are trying to succeed as acca chartered accountants. I hope the advice and support heps you to land a great role with a top local newport based chartered accountancy firm. Like i said find the decision maker and keep sendimg out the applications until you get a role. Another great place to look for local accounancy practices is acca icaew and aat websites as they have directories of firms. Good luck with the job hunt

Ahsan Shafiq

I took advantage of the free tax advice offered by Total Books, and my experience was excellent. The guidance was clear, practical, and tailored to my situation, helping me better understand my tax position and the appropriate next steps. The team was professional, responsive, and genuinely supportive throughout the discussion, making the session both valuable and reassuring.

Response from the owner:Thanks for the review.

Dan Jobs

Buhir was genuinely helpful, knew his stuff, and was patient when explaining things to me (even though they were probably quite simple for him!). He gave good advice and I appreciated his honesty.

Response from the owner:**Brilliant feedback Dan— thanks very much. I am glad that you we’re so pleased with the free 20-minute discovery call. That it helped make the DS01 process and first-year accounts clearer. Closing a limited company can feel overwhelming, especially for small businesses in Cardiff, so it’s great to hear our advice gave you confidence about the next steps. We always aim to provide practical, honest guidance so you can make clear next steps decisions without stress. 👍 During our chat, we covered the Companies House DS01 form, what filings are still required before closure, and how to choose a reliable freelance accountant for any remaining work. It’s all about making sure nothing gets missed and you stay compliant. ✅ P.S you do not need to pay thousands to close your company the form is self explanatory and you can find a guide on companies house you tube on how to do this as well. If you need further support with accounts or want us to handle the paperwork, we’re here whenever you need us. I hope that the other freelance accountant that i referred to you is able to help out as well. Take care and once again thanks for the awesome review

Matthew Hannaway

I was referred Buhir's services and found them to be excellent; very professional, thorough and responsive.

I would highly recommend his services and wished i had engaged him 10 years ago.

I will use these services again for any future personal accounting matters

Response from the owner:Thanks Matt for such an excellent review! We’re delighted we could support you with your matters entirely online while you were abroad. We know that for busy clients, speed and accuracy matter, so completing everything in a streamlined manner — from WhatsApp and Teams calls to secure digital signing with follow up reports — was a great result. Incorporating reliefs directly from HMRC guidance enabled savings of thousands. Its always a great hit when we steer our clients to pay less and less to HMRC. Ending with your password protected documents that are stored in one secure portal for easy access. We appreciate your trust in Total Books eventhough we only spoke via whats app and online while we were in Cardiff and you were working away. Its been a breathy of fresh air to have a responsive client that is forthcoming with information and replying to our queries in a prompt manner. Looking forward to supporting others like you in the future with their tax, accounting or business affairs. If any colleagues or friends need expert help, we’d be happy to assist. #OnlineExperts #100%DigitalAccounting #CardiffAccountants

Awais shah

Have been with them for nearly 4 years now. Great service, friendly staff, great communication. Highly recommended. Always helpful, and go over and beyond in ensuring all requirements and matters are dealt with.
Buhir is amazing and always helpful, approachable and professional. Always given me great advices.
Great work.

Response from the owner:Asalamoalekam Awais, I am glad that we have managed to help you complete your self-employed accounts and personal tax return returns for your teaching business for so many years. And thanks very much for adding the Photos of our Cardiff Total Books Office in Pengam Green, CF24 very nice. It's nice having a friend as a client and a client as a friend. 🎁 Thank you for taking the time to share your experience with us. We are incredibly grateful that you've chosen to stay with us for nearly 4 years and that our team has provided you with a great service, friendly and professional staff, and timely communication. Always available 24/7 You've got the business What's App Hotline... lol We greatly appreciate your kind words about Buhir specifically. It's wonderful to hear that they have been able to consistently provide you with helpful advice and go above and beyond to meet your needs. We are proud to work with self-employed teachers like yourself and will continue to strive towards providing excellent services for years to come. Thank you a lot for your support and recommendation. Best regards, Buhir & Adil from the Expert Self Assessment Tax Return Team

Bilal Ahmed

fantastic service - professional and friendly

Response from the owner:Dear Bilal, firstly thanks for taking the time for your review and giving us 5 stars for our Bristol branch of Total Books. Looking forward to support you with your tax affairs. Also I hope that the other advice may be useful for you that we discussed on the phone and emailed to you regards the accounting sector and you becoming a chartered accountant one day. Take care.

Amy

Such a personable, friendly, knowledgeable and honest service. Immediately felt in safe hands. Thanks so much, Amy

Response from the owner:Well thats very Nice. I hope that my friend Adil from our sister bookkeeping company looks after you. He is a chartered accountant with the ACCA and has over ten years of supporting sme's so you are in safe hands. Once again good luck with the online business for family items and we really appreciate that you sent us a lovely review. As with all small businesses lots of hard work and keeping on top of your accounts and finances will help you grow. If you need to reach out to our Xero cloud accounting advisors in the future we are here to help you. Your local SME bookkeeper in Bristol

Alice Dobson

Super helpful would recommend

Response from the owner:Thanks a lot for being such a polite and calm client for your self assessment query. I pray that you manage to sort out the self assessment query that you had. I also hope that the link to the employment status indicator and the Hmrc Cest took is useful. As discussed my colleague form ok8ve accounting, Adil should be able to help you out and sort out your self employed tax filing. Take care.

Alice Dobson

Super helpful would recommend

Response from the owner:I am glad we could help advise and support you with your self asessment tax and employment income query. let us know if you need anything else feom our team at the Newport office. Take care.

HK Ngu

Buhir gave me very helpful guidance during the 15-mins discovery call.

Response from the owner:Thanks for your time in the free business consultancy call. We try our best to help steer clients in the right direction. Sometimes its free tax and accountancy advice and at other times you may need to hire us. As always we are here to help our clients resolve those business and tax queries that you may have. Take care. Thanks a lot for the review and good luck for the future. If ever you need a local cardiff based Licenced Accountancy firm please just reach out on our website www.totalbooks.co.uk for a free 15 minute discovery call

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