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Our expert accountancy team is happy to help whatever the issue as we personalise our assistance to meet the individual needs of each of our clients. We’ve received feedback from some of the people we’ve helped so far – here’s what they’ve said:

Our aim is not short-term accounting and bookkeeping but fostering business relations for years to come.

Our customers rate us as the best local accountants and bookkeepers in Cardiff and Bristol because we welcome them as heart and soul of our economy. We share their passion and take pride in their growth. 

Our passion takes us beyond the remit of financial and management accounting and helps us get to know each client personally. We tailor services to meet business needs and make sure we are only a phone call away from you.Whatever your business and whatever your revenue, for us you are equally important and your success is our success.

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See why we are the best reviewed accountants across Cardiff and Bristol

Our expert accountancy team is happy to help whatever the issue as we personalise our assistance to meet the individual needs of each of our clients. We’ve received feedback from some of the people we’ve helped so far – here’s what they’ve said:

I use these guys every year for my tax self assessment and they are excellent. Very clear and walk me through everything, without being patronising or judgemental at all! Wouldn’t go anywhere else.
Eva Bindeman
Very helpful and gave great advice. I’m an Australian citizen and UK resident and the accountant was very understanding and patient with helping me navigate how to figure out my taxes here for the first time.
Marley Houston
I had a really useful initial call with Buhir Rafiq, one of Total Books' accountants. He had straight forward advice and answered my questions on both personal taxes and my new business partnership. Very helpful.
Holly Tomlinson
Buhir was incredibly helpful regarding business ideas, tax returns and general self-employment. He took time to explain things and put them in simple terms making it understandable. Buhir offered services without pushing anything. I would recommend Buhir and Total Books.
Lewis Ayling
We wanted tax advice and chose Bahir based purely on client reviews. During a 90 minute meeting at his Cardiff office, we gained detailed advice on a whole range of tax questions. Bahir was hugely knowledgeable, while being clear regarding anything requiring further consideration. We believe that our consultation will be money well spent and we look forward to entrusting the more complex aspects of our tax affairs to Bahir going forward.
Jeremy Britton
First meeting with Buhir was fantastic, very open and transparent, helpful and took the time to guide me through issues and queries that I had. Good use of software too whereby I am able to access all my documents through an online portal rather than have to trawl through my emails for these. Would recommend to family and friends, thanks to the team!
Nathan Etheridge
Super helpful would recommend
Response from the owner:Thanks a lot for being such a polite and calm client for your self assessment query. I pray that you manage to sort out the self assessment query that you had. I also hope that the link to the employment status indicator and the Hmrc Cest took is useful. As discussed my colleague form ok8ve accounting, Adil should be able to help you out and sort out your self employed tax filing. Take care.
Super helpful would recommend
Response from the owner:I am glad we could help advise and support you with your self asessment tax and employment income query. let us know if you need anything else feom our team at the Newport office. Take care.
Buhir gave me very helpful guidance during the 15-mins discovery call.
Response from the owner:Thanks for your time in the free business consultancy call. We try our best to help steer clients in the right direction. Sometimes its free tax and accountancy advice and at other times you may need to hire us. As always we are here to help our clients resolve those business and tax queries that you may have. Take care. Thanks a lot for the review and good luck for the future. If ever you need a local cardiff based Licenced Accountancy firm please just reach out on our website www.totalbooks.co.uk for a free 15 minute discovery call
Buhir Rafiq was very helpful on our call. Very knowledgeable regarding different solutions and he offered plenty of advice and support. He was a great help and would recommend him for anyone needing support from a tax advisor.
Response from the owner:I am glad that the free property tax planning session for property structures and detailed video from Zoom and write up that was sent to you were of great use. Hopefully this will help you to decide on property tax planning options for a ltd company, partnership or self employed let property structure. Take care from Total Books Accountants in Cardiff
I am so pleased I contacted Total Books. I had the good fortune of consulting with Mr Buhir Rafiq regarding tax implications for expats. This is a complex and tricky topic as it is, but Mr Buhir, patiently answered all of my questions. It was immediately apparent that this office will go above and beyond to make sure your interests are protected. I also appreciated the closing email which summarised my meeting discussion, as often we can forget to take notes in the moment!
I would highly recommend to anyone looking for a straightforward, honest and kind approach.
Response from the owner:Dear Mrs Ali Yes advising on foreign tax matters around property us technical area. Really appreciate thr mind words. Event though you are in the US. It was very easy to work with you over Zoom. I was really impressed by your own work well done. If ever you need any future property tax advice please just let me know. your international accountant feom bristol Buhir. P.s thanks for the lovely review
Used totalbooks for years. They are great to deal with even though I’m probably not. They have sorted several tax returns on short notice, always quick to respond and they uodate me on anything important I need to be made aware of. Can’t ask for much more really.
Response from the owner:Thanks so much, Jamie If anyone else is looking for an accountant in the Newport area. Some of the areas that we cover include NP19 Eastern and East Central Newport as well as Beechwood & Maindee. Not to mention online calls on Microsoft teams, zoom and Google meets. So you can contact us anytime from anywhere It’s genuinely been a pleasure working with you on your personal tax returns and self-assessment for so many years on your specialist property flooring business. We’ve come to really appreciate the consistency you bring — even if your records arrive like clockwork at the same time each year! Your organisation, politeness, and attention to detail make our job smoother, and that doesn’t go unnoticed 📁. Clients like you remind us why we do what we do. It’s always a great feeling knowing we can take the stress out of HMRC paperwork and make sure everything’s submitted accurately and on time. Whether it’s tax queries, business advice, or just a quick check-in, know that we’re always here — just a phone call or message away 💼. We’re genuinely looking forward to supporting you for many more years ahead, keeping everything in order and helping your business thrive. Your kind words in your review mean a lot to us, and it really does make our day to receive such feedback ⭐. Thanks again, Jamie — from all of us here. We really do appreciate your continued trust and support!
I spoke with Buhir on a 15-minute 'discovery call' which was really helpful, thank you!
Response from the owner:Hi Francesco Thanks for the review — really appreciate you taking the time. It was great speaking with you on the discovery call. We covered a lot in those 15 minutes, especially around property tax planning and how to approach it in a way that’s both practical and HMRC-compliant. I know it can be a bit of a maze, so thanks for your patience while we walked through the relevant guidance and explored the options available. As we discussed, it’s always worth going back to the source — HMRC’s own guidance — and where possible, getting them to confirm in writing that they’re happy with your approach. That extra step can save a lot of hassle down the line, and it’s something we always encourage clients to do before acting on any tax planning strategy. If you decide to take this further, Total Books can help with reviewing your current setup, identifying where the tax efficiencies are, drafting correspondence to HMRC if needed, and making sure everything is implemented cleanly and correctly. We’re here to make the process easier and give you confidence that you’re on the right track. Nice chatting with you — and if you need anything else, just give us a shout. All the best, Buhir & The Total Books Tax Specialist Team. Always look for a Property Tax specialist that is qualified or lcensed. A chartered Tax Advisor is always very good.
Booked a 15 minute free consultation meeting with Buhir and it was plenty of time to realise they were knowledgeable and very well versed in taxation and able to offer me a lot of guidance. A super worthwhile meeting and looking forward to working with them on the next steps.
Response from the owner:Hi Dan, Thanks again for taking the time to leave us a review — we really appreciate it. I’ve sent over a detailed summary of the tax savings and planning discussion via both email and WhatsApp. It includes a full breakdown of the calculations and key points we covered, so you’ll have everything you need for your records. If anything needs further clarification or you'd like to explore additional planning opportunities, just let us know. Best of luck with your ongoing proposal. If you'd like us to follow up with the tax planning consultancy or need any further input, feel free to arrange a call at your convenience — we're happy to assist. At Total Books, we work closely with clients to identify tax efficiencies tailored to their business structure and growth plans. Whether it's optimising allowable deductions, structuring income more effectively, or navigating complex compliance requirements, our team aims to make tax planning straightforward and impactful. We focus on practical strategies that align with your goals, and we’re always available to help you stay ahead of changes in legislation or reporting obligations. Well done again on growing your firm into such a strong venture. We’re glad to be supporting you on this journey. All the best, Buhir & The Total Books Tax Specialist Team
I've been working with Total Books for the past two years, and I couldn't be more impressed with their service. Buhir has provided exceptional support with my personal tax and self-assessment, offering clear guidance every step of the way.

He's extremely knowledgeable, professional, and genuinely helpful, always taking the time to explain things thoroughly. On a recent occasion, I had a tight deadline and urgently needed documents prepared—Buhir went above and beyond to ensure everything was ready in time. That level of dedication is rare and greatly appreciated.

Highly recommend Total Books to anyone looking for reliable, responsive, and expert accounting support.
Response from the owner:Fingers crossed that your Personal Tax & Financial statement documentation is accepted by the powers to be. We enjoy using technology and being able to join Teams' live video calls, share screens, and continue setting up and preparing to provide you with your financial statements. Our use of Google Docs for the licensed accounting certificate was much easier for us. I am so glad we managed to help, support, and advise. Working well under pressure, combined with 30 years of experience and a touch of human insight, all helps. I truly appreciate you taking the time to share such a fantastic review and wish you and your growing family all the best as we continue to ease HMRC's headaches. Take care, Jamie.
I’ve had an excellent experience working with Buhir and the team at Total Books. They are professional, responsive, and always go the extra mile to ensure everything is clear and accurate. I feel supported knowing they handle my accounts with such care and attention to detail. Their advice has been invaluable, and they make what could be a stressful process feel straightforward and manageable. I highly recommend their services to anyone looking for reliable and knowledgeable accountants. Thank you for all your hard work!
Response from the owner:Hi Marta Its been a fantastic year we have managed to help with your limited company accounts and corporation taxes and personal taxes. As well as periodic calculations of taxes due and amounts to be saved to keep you happily paying 1000's less in taxes to the dreaded tax man. I truly appreciate you being a lovely client and open and trusting with your accouting and tax affairs. Once again as always just whats app us if you need anything we are only a text or phone call away. Take care and I pray your work in the healthcare sector goes from strength to strength.

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