Google Rating
5.0
Based on 341 reviews

See why we are the best-reviewed accountants

Our customers are our source of inspiration and smiles on their faces give us job satisfaction that money can never buy.

Google Rating
5.0
Based on 341 reviews

Our Google Reviews

Our expert accountancy team is happy to help whatever the issue as we personalise our assistance to meet the individual needs of each of our clients. We’ve received feedback from some of the people we’ve helped so far – here’s what they’ve said:

I would highly recommend Total Books! Buhir was very helpful in my query.
Response from the owner:Thanks for the review. we try our best to help our clients 8n the world of tax wether it's tax planning or tax investigations we are always here to help. Always available for a free 15 min discovery call just go onto the website to book this. Total books accountant's always at your service.
Just spoke with Buhir for advice on how to get into accountancy and he couldn't have been more helpful. Gave freely of his time, for no benefit, and was incredibly honest and open. I can't thank him enough.
Response from the owner:Happy to support with your query regards accountancy recuruitment for your part qualified Accountant. I am glad that the information we provided on how to find a practice accountant and industry accountant as well as the generic application letter could be of use to you. With nearly 26 years in the industry its always a pleasure to help out youngsters that need support. As always if you need anything else for your Bristol based charity please just reach out and let me know.
I had two mentoring sessions with Buhir which were extremely formative and helpful. I have learnt a lot during our sessions and am grateful Buhir gave me his time and expertise in supporting me in a new business start up
Response from the owner:Awesome skills in your Excel template for your not for profit cic company. I was so impressed with your business model to support local artists with a shared retail premises. Your hard work to support the community is really commendable. Also I enjoyed providing mentoring sessions for you and your business and thanks for the awesome review. As always if you need any other business advice for your not for profit company we are always here. Good luck with the shop and I pray you stay blessed.
We at Little Friends have used Total Books since 2015 to manage accounts for our limited company, and I couldn't be more satisfied with their service. Their team is highly professional, responsive, and knowledgeable about all aspects of accounting and tax compliance. What sets them apart is their personalised approach—they always take the time to understand my business needs and provided tailored advice to help optimise my finances. Highly recommend for any business looking for reliable and efficient accounting services.
Response from the owner:Hi Gareth, thank you so much for your fantastic review and your continued trust in Total Books since 2015. It’s been a real pleasure working with you and supporting Little Friends as the business has grown. We're so glad to hear that our personalised approach and tailored financial advice have made a meaningful difference for your company. At our Bristol office (BS5 0HE), we pride ourselves on providing reliable, responsive, and knowledgeable accounting services to limited companies across the region—including areas like Easton, St George, Redfield, and Lawrence Hill. Supporting clients like you, who value both professionalism and a hands-on partnership, is exactly what drives us. Thanks again for the high recommendation—it means a lot coming from someone with your experience in the sector!
We have been clients of Total Books since Little Friends Nursey was established in 2015. In this time Buhir and his team have been professional, friendly and have gone above and beyond to help us with queries that we have passed his way. We would highly recommend Total Books if you are looking for a company to look after your Limited Company accounts.
Response from the owner:Hi Gareth, thank you so much for the thoughtful review and for being with us since the early days of Little Friends Nursery in 2015. It’s been a real privilege to support you over the years, especially with finalising your company accounts and corporation tax returns—even the more technical year-end postings. Having a fellow accountant trust our team means a lot, and we truly value the long-standing relationship we’ve built. From our Cardiff office in CF24 2SA, we’re proud to support clients not just across the city but also in surrounding areas like Taffs Well (CF15), Radyr, Caerphilly and Rhondda Cynon Taf. Thank you again for your continued support and high recommendation—we’re always here when you need us!
We couldn’t recommend Total Books Accountants enough! From tax returns to payroll, their service is simple, informative, and genuinely educational. They’ve been a huge part of helping our business grow and feel more in control of our finances. A top team!
Response from the owner:Thank you so much for the fantastic review! We’re thrilled our support with tax returns, payroll, and financial guidance has helped your business feel more confident and in control 📊💼 At Total Books Cardiff, we’re all about keeping things simple, informative, and educational—so your feedback truly means the world to us 📚✨ We’re excited to support the setup and growth of your Golf Range business just north of Cardiff in the CF43 Ferndale & Began area ⛳ We're here to simplify your Ltd company accounts, reduce your corporation tax, and increase your profits—so you can spend more time and money on what matters most: your family 👨‍👩‍👧‍👦 From our CF24 2SA office, we proudly support businesses across Roath, Penylan, Splott, and Adamsdown 🏙️ Here’s to your continued success and growth! 🚀
Highly recommend. Got called back and provided free friendly advise on my SA & PAYE tax matters with no further commitment up front. The transparency and direction given have really put me on a good footing. Will definitely use again. Amazing customer service.
Response from the owner:Thank you so much for your kind review—it really means a lot to our team Total Books in We're so glad we could help with your Self Assessment and PAYE tax questions. Giving honest, friendly advice with no pressure is exactly how we work at Total Books. I am glad that the phone meeting / free 15min business call was usefull and enabled you to what you needed. We know tax and payroll can be stressful. That’s why we keep things simple, clear, and focused on what matters most—helping you feel confident and in control. Our Payroll services and Payroll tax support are designed to save you time, reduce mistakes, and make sure everything stays HMRC-compliant. We have a specialist payroll beureau that we work with - Payroll Sorted and they are amazing. Added to this we use the world leading software BrightPay Whether you're handling your own taxes or running a growing business, we’ll explain things in plain English. No jargon. No hidden fees. Just helpful, honest guidance that fits your needs. 💼 It’s great to hear our advice gave you direction and peace of mind. We’re here when you need us—whether it's setting up Payroll services in Cardiff and te South Wales region, sorting Payroll tax returns, or planning for the year ahead. 🧾 Thanks again for the fantastic feedback. We look forward to helping you again soon! 🚀 As always wether you need to contact us via phone, whats app, email or pop into the office for a coffee we are only a second away.
I highly recommend Total Books, they helped my Sister for her taxations and other stuff so anyone looking for reliable and knowledgeable accounting services. Their attention to detail and friendly approach make them a pleasure to work with. If you need expert financial guidance, definitely visit them!
Response from the owner:Thank you so much for your kind words and for recommending Total Books! We're really pleased to hear that our Bristol office was able to support your sister with her taxation and financial needs. Providing reliable, knowledgeable accounting services with a friendly and detail-oriented approach is exactly what we strive for. Our team at the Bristol office, conveniently located in BS5 0HE, is always here to help—whether you're in Easton, St George, Redfield, or Lawrence Hill. We’re committed to offering expert financial guidance to individuals and businesses across the area. Thanks again for your support, and we look forward to assisting you or your family again in the future!
I recently had a problem with my self assessment and was going to be fined due to a misunderstanding. I spoke with Bahir and he went out of his way to help me understand what i needed to do to proceed. His advice helped me clear everything in a matter of days. I would definitely recommend them if you're looking for an accountant!
Response from the owner:Thank you so much for your thoughtful review! 💡 We truly appreciate you taking the time to share your experience. We loved helping you navigate your foreign and UK self-assessment issue, and we're so pleased we could work through it together and get everything resolved quickly. HMRC deadlines and fines can be stressful, but it’s great to hear our advice made a real difference and helped you cancel two years of returns and penalties. Its nice not to worry about the tax man any more. ✅ At Total Books, we always strive to provide clear, practical guidance 📊, and it means a lot to know that you found our support invaluable. Your recommendation is greatly appreciated, and if you ever need assistance in the future—whether it's tax planning, compliance, or general accounting advice—we’re always here to help! 💙 Thanks again for choosing us to helpand support.
An experience accounting firm. Probably the best in Bristol.
Response from the owner:I am so glad to have you being trained by Total Books Dear Young Mohammad. I pray that your Side Hustle - True SEO - Digital marketing & SEO business also go from strength to Strength As an experienced ACCA chartered Accountant learning all about HMRC Administration and Xero Software bookkeeping as well as the other numerous tasks we are working through with you. Your an absolute star to work with and train. 📚📖🧾 Thanks and keep up the good work The review as the best Firm of accountants in Bristol is greatly 🤙appreciated. As always we are able to cover so many areas in Bristol including the BS2 Kingsdown, St Phillips & St Agnes areas. Not to worry though as usual we can emeet digitally on Google Meet as well. 🖥️ I know you so love using Google suite. Once again if you need more advice and guidance just reach out.

Our aim is not short-term accounting and bookkeeping but fostering business relations for years to come.

Our customers rate us as the best local accountants and bookkeepers in Cardiff and Bristol because we welcome them as heart and soul of our economy. We share their passion and take pride in their growth. 

Our passion takes us beyond the remit of financial and management accounting and helps us get to know each client personally. We tailor services to meet business needs and make sure we are only a phone call away from you.Whatever your business and whatever your revenue, for us you are equally important and your success is our success.

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See why we are the best reviewed accountants across Cardiff and Bristol

Our expert accountancy team is happy to help whatever the issue as we personalise our assistance to meet the individual needs of each of our clients. We’ve received feedback from some of the people we’ve helped so far – here’s what they’ve said:

I use these guys every year for my tax self assessment and they are excellent. Very clear and walk me through everything, without being patronising or judgemental at all! Wouldn’t go anywhere else.
Eva Bindeman
Very helpful and gave great advice. I’m an Australian citizen and UK resident and the accountant was very understanding and patient with helping me navigate how to figure out my taxes here for the first time.
Marley Houston
I had a really useful initial call with Buhir Rafiq, one of Total Books' accountants. He had straight forward advice and answered my questions on both personal taxes and my new business partnership. Very helpful.
Holly Tomlinson
Buhir was incredibly helpful regarding business ideas, tax returns and general self-employment. He took time to explain things and put them in simple terms making it understandable. Buhir offered services without pushing anything. I would recommend Buhir and Total Books.
Lewis Ayling
We wanted tax advice and chose Bahir based purely on client reviews. During a 90 minute meeting at his Cardiff office, we gained detailed advice on a whole range of tax questions. Bahir was hugely knowledgeable, while being clear regarding anything requiring further consideration. We believe that our consultation will be money well spent and we look forward to entrusting the more complex aspects of our tax affairs to Bahir going forward.
Jeremy Britton
First meeting with Buhir was fantastic, very open and transparent, helpful and took the time to guide me through issues and queries that I had. Good use of software too whereby I am able to access all my documents through an online portal rather than have to trawl through my emails for these. Would recommend to family and friends, thanks to the team!
Nathan Etheridge

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