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Our expert accountancy team is happy to help whatever the issue as we personalise our assistance to meet the individual needs of each of our clients. We’ve received feedback from some of the people we’ve helped so far – here’s what they’ve said:

Our aim is not short-term accounting and bookkeeping but fostering business relations for years to come.

Our customers rate us as the best local accountants and bookkeepers in Cardiff and Bristol because we welcome them as heart and soul of our economy. We share their passion and take pride in their growth.

Our passion takes us beyond the remit of financial and management accounting and helps us get to know each client personally. We tailor services to meet business needs and make sure we are only a phone call away from you.Whatever your business and whatever your revenue, for us you are equally important and your success is our success.

We’ve been trusted by well over 400+ individuals and businesses

See why we are the best reviewed accountants across Cardiff and Bristol

I use these guys every year for my tax self assessment and they are excellent. Very clear and walk me through everything, without being patronising or judgemental at all! Wouldn’t go anywhere else.

Eva Bindeman

Very helpful and gave great advice. I’m an Australian citizen and UK resident and the accountant was very understanding and patient with helping me navigate how to figure out my taxes here for the first time.

Marley Houston

I had a really useful initial call with Buhir Rafiq, one of Total Books' accountants. He had straight forward advice and answered my questions on both personal taxes and my new business partnership. Very helpful.

Holly Tomlinson

Buhir was incredibly helpful regarding business ideas, tax returns and general self-employment. He took time to explain things and put them in simple terms making it understandable. Buhir offered services without pushing anything. I would recommend Buhir and Total Books.

Lewis Ayling

We wanted tax advice and chose Bahir based purely on client reviews. During a 90 minute meeting at his Cardiff office, we gained detailed advice on a whole range of tax questions. Bahir was hugely knowledgeable, while being clear regarding anything requiring further consideration. We believe that our consultation will be money well spent and we look forward to entrusting the more complex aspects of our tax affairs to Bahir going forward.

Jeremy Britton

First meeting with Buhir was fantastic, very open and transparent, helpful and took the time to guide me through issues and queries that I had. Good use of software too whereby I am able to access all my documents through an online portal rather than have to trawl through my emails for these. Would recommend to family and friends, thanks to the team!

Nathan Etheridge

Excellent

Total Books (Newport) Accountants, Bookkeepers & Tax advisers

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Lisa Cherian

Total books are very professional, helpful and friendly. They have been great regarding my foreign property tax and are always quick to respond to any questions.
I would highly recommend them.

Response from the owner:Hi Lisa, it was great speaking with you, and so happy our advice & support regarding your self-assessment tax return has clarified things. Our in-house ACCA finalist accountant – Adil, has enjoyed working with you over the past few years, and we continue to support you and your business Journey. We hope to continue providing excellent service for you in your Preparation of varied income tax matters, including foreign capital gains tax, UK self-employed income and other matters. If you need any further support, please feel free to reach out. I believe you are in the BS4 Brislington area not far from our offices in Easton BS5.

Preservation Fitness Personal Trainer. Bristol.

I can honestly say that working with Buhir at Total Books has made the difference between my business surviving or not.

His guidance around Making Tax Digital has saved me thousands of pounds and helped me navigate what can only be described as an increasingly difficult landscape for small businesses. Without his expertise and support, I genuinely believe I would have had to dissolve everything I’ve spent the last ten years building.

Buhir doesn’t just “do the numbers” — he understands the real pressures small business owners are under and provides advice that actually protects and strengthens your business.

If you’re a small business owner and want someone who truly has your back, I couldn’t recommend him highly enough.

A tremendous well done and thank you.

– Andy, Preservation Fitness Bristol

Chris Gale

I highly recommend Buhir and his team . They operate a very professional company.

Response from the owner:HI Chris It's been a real pleasure having you as one of our clients. Nearly 15 years of personal tax returns and accounts for your self employed car garage mechanic business and your let property taxes as well. As always thanks very much for your review and I pray that your work i. The Redland area of Bristol goes from strength to strength. P.S Cheers for the review Chris and regards to the growing family.

H A

Very kind,helpful and professional

Response from the owner:Thanks for your kind review. Its been a pleasure supporting and looking after the accounts for the Charity. I really appreciate your support and kindness over the years as well. I am so glad we have made such good friends and I am also really appreciative that you have got me involved in different areas of the charity wherever i could support over the years. Helping to support with legal matters, gift aid, accounts preperation for charaties and even fundraising have helped me to grow ethically as well. Big Jazakallah Khairah dear Mufti Saab Take care.

Ahmad

I called as a first-year Accounting and Finance student, and the person I spoke 5 to, Bahir, was extremely kind and helpful. They took the time to provide clear guidance on accounting and finance internships, graduate applications, and career pathways in the field.

I really appreciated how supportive and informative they were throughout the conversation. Their advice has given me a much better understanding of the steps I need to take moving forward. Thank you for the excellent support!

Response from the owner:Hi I appreciate you writing suh a lovely review. As a qualified accountant in Practice with an AAT certificate and 26 years of experience I like to help out where I can. I can remember starting out over 2 decades ago sending out thousands of applications and emails and letters over a decade in work.... its not easy progressing in a tough working environment. Work hard and enjoy life, be ethical and keep sending out applications and God will always open a good door for you. Thanks for reaching out and looking forward to watching you become a chartered accountant with your own accountancy practice in the south wales area. Take care.

Harry JH

I am a little bit taken a back, I emailed a general enqury to the "Senior Accountant" earlier today, received a call from a mobile number, quite dismissive and rude in my opinion, has no idea who he had called (after he called me) - really surprised after such great reviews? email was submitted to amughal

Update: Buhir Kindly called me as mentioned in the company reply, and admitted they did hang up on the call, as they did not want to discuss pricing further "or go into a word war" as they described. I even evidenced another practice who followed up with a very genuine email to showcase what I would have expected.

Finally, Buhir requested that I remove my review, regardless of my experiance.

Please provide a great service, regardless of relationship, I made a genuine business enquiry and was hung up on because I questioned the pricing, no follow up email unlike every other company i have spoken to, no attempt to explain why the service is 4x more expensive than other quotes, not someone i would choose to do business with, and no, I will not remove a genuine review Buhir.

Response from the owner:Thank you for your feedback. We are sorry that your experience did not meet your expectations. For clarity, the primary issue discussed during your initial enquiry related to fees, which you indicated were significantly higher than those of your existing accountant. As we did not appear to be the right fit from a budgeting perspective, and to avoid wasting your time or causing further frustration, we felt it was appropriate not to proceed further. Following your feedback, we made genuine attempts to contact you by telephone and email in order to resolve the matter amicably and ensure your concerns were properly understood. This was an initial enquiry only. No client relationship was ever established, no services were engaged, and no paid work was ever carried out. We understand that not every firm will be the right fit for every individual, particularly where expectations and budgets differ. We regret that we were unable to assist on this occasion and wish you every success going forward. — Total Books Accountants

Alex Stephenson

Fantastic and friendly service from Total Books - I will definitely be using them again. My questions about property tax planning, including on stamp duty land tax and capital gains tax, were answered thoroughly and competently and this has given me the confidence I needed to proceed with my plan to incorporate and set up a property business. Couldn't recommend enough, thank you Buhir.

Response from the owner:Hi Alex Thanks for the awesome & friendly review — it was a real pleasure supporting you through such an in‑depth tax planning session. I’m really pleased that the two‑hour consultancy, plus the additional research afterwards, gave you the clarity and confidence you needed around the structure of your Bristol rental property and the best way to move forward with your plans. Working through the potential £17,000 SDLT reclaim, your CGT position, future corporation tax planning, and the wider pension tax strategies was incredibly valuable, and it’s great to see how these combined savings can make a meaningful long‑term difference. Mapping out how to incorporate the property, structure the equity as a director’s loan, and build a tax‑efficient route for future portfolio growth should help you save tens of thousands across income tax, corporation tax and future disposal planning. I know how important clarity is when balancing a logistics management role with a growing property investment, so I’m glad the session helped simplify everything — from ongoing bookkeeping to the overall Ltd company setup process. And ongoing ltd company accouting services Thanks again for the lovely feedback. our team at Total Books Bristol whenever you need support as your portfolio develops.

Arthur Daw

I’ve found the team at Total Books to provide an exceptional bookkeeping service. They are friendly, patient, and highly professional. In my experience, they are the best accountants I’ve worked with. They offer far more than standard accountancy and bookkeeping support and consistently go above and beyond expectations.

Response from the owner:Thanks Arther It's been a pleasure looking after your business in the landscape architect space. You are a very talented business owner and will go a long way. We really enjoy the consultancy and mentoring sessions with you on planning a path for the future and conrinuing to help your accounting and business go for further growth. Well done and thanks for the review.

Imy Hussain

Very professional, honest, trustworthy & reliable. No cutting corners. Passionate in what they do & provide the best service. Would highly recommend.

Response from the owner:Dear Imran. With your expertise in the public sector and getting review from you means a lot. I pray that your work goes from strength to strength and if you ever have any other self employed business ideas that you would.like to follow just reach out

Mohammad A Mahmud

Highly recommended accounting firm in Newport. I personally know the Managing Director, Buhir, who is an extra ordinary skilled accountant. I have a had a chance to work with Buhir last year. Since then, we continued our business relationship and every day his personality and tax & accounting skills surprise me.

I regularly seek business tax and accountancy advice from Buhir and each time he tries to direct me to the best way.

Businesses in Newport can start with Total Books with their 30 minutes advisory call which is totally free.

Undoubtedly, you won’t find his best alternative in Newport.

Cheers

Response from the owner:THANKS FOR LEAVING ME SUCH A FANTASTIC REVIEW AS ONE OF THE BEST ACCOUNTANTS IN NEWPORT. I have enjoyed working with you on your multiple business opportunities, including your speciality as a business that specialises in digital marketing and seo. We have dealt with businesses before in the digital marketing sphere. So providing accounting and financial advice for this area is quite Fulfilling. Going through the business plan that you had put together for your funding and visa application was quite technical and enjoyable as well. Looking forward to spending many years working with you as a business advisor and business consultant In Newport and beyond. Also, looking forward to continuing to gain your advice as you are quite an expert in your field as well. Take care and speak soon my friend.

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